Your - at Bhoggo Privacy Policy Fully secured

What Data Do We Collect?

Bhoggo's privacy policy is built on transparency — you'll always know exactly what data we collect and why. We only collect what's necessary to provide you with the best experience.

Information provided at registration

When you Bhoggo- to open an account, you will need to provide some basic information. This data is essential for managing your account and keeping it secure:

• Full name: To verify your identity.
• Email address: For account communications and security alerts.
• Mobile Number: For OTP verification and urgent communications.
• Date of Birth: To verify age (18+).
• Address: As part of KYC (Know Your Customer) verification.

Automatically Collected Data

You Bhoggo Certain information is collected automatically when you use the platform. This data is used to improve platform performance and personalize your experience:

Payment Information

When using bKash, Nagad, or Rocket for deposits and withdrawals, only the transaction reference number and amount are stored. Your mobile banking PIN or password is never Bhoggois not stored by .

How do we use your information?

BhoggoAt -, we always follow a data minimisation policy. This means any information collected is used solely for the purpose it was gathered for.

Primary Purposes

• Account Management: To manage your login, profile updates, and account security.
• To provide betting services: To process bets, handle results, and confirm payouts.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints and respond to your queries.
• Fraud Prevention: To detect suspicious activity on your account.
• Legal Obligations: To comply with applicable laws and regulations.

Personalized Experience

Based on your betting history and preferences Bhoggo We recommend relevant matches, offers, and tips tailored to you. However, this personalisation is never shared with third parties.

Marketing communications

If you consent to receiving marketing messages during registration, Bhoggo will send you notifications about new offers, promotions, and events. You can withdraw this consent at any time.

Do we share your information?

Bhoggo's clear policy is that your personal data will never be sold. However, in certain limited circumstances, sharing specific data may be necessary.

When It May Be Shared

• Payment Processors: Solely to process transactions with bKash, Nagad, and Rocket.
• Legal Obligations: In response to lawful requests from government authorities under Bangladesh law.
• Fraud Investigation: With cybercrime prevention agencies.
• Technology Provider: — with cloud hosting and security providers bound by strict confidentiality agreements.

Will never be shared

• To advertisers or marketing companies.
• On social media platforms.
• On other betting or gambling sites.
• To any unnecessary third party without your consent.

Our security measures

Bhoggo We use industry-leading technology to keep your data safe. Our security team works 24/7 to protect your account.

Technical Safeguards

• TLS/SSL Encryption: All communication between your browser and our servers is encrypted.
• AES-256 data encryption: Sensitive data stored in our database is encrypted.
• Firewall & DDoS Protection: To protect our servers from cyberattacks.
• Regular Security Audits: By third-party security experts.
• Multi-Factor Authentication: An extra layer of protection for your account.

Password Security

Your password is never stored in plain text — it is kept in encrypted form using bcrypt hashing. This means BhoggoNo - employee can ever access your actual password.

In the Event of a Data Breach

In the event of a data breach, Bhoggo Affected users will be notified within 72 hours and all necessary steps will be taken. This is both our legal and ethical responsibility.

Cookie Policy

Bhoggo We use cookies on our website and app to improve your experience. Cookies are small data files stored on your device.

Types of Cookies We Use

Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause Bh oggo May not function properly.

Your rights

BhoggoUnder -'s Privacy Policy, you have full control over your personal data. You can exercise the following rights at any time.

Data retention policy

Bhoggo No data is retained beyond what is necessary. Each category of data has a defined retention period, determined by legal requirements and business purposes.

Retention Period

• Active Account Data: For as long as your account remains active.
• Transaction Records: 5 years, in accordance with financial regulations.
• KYC Documents: 7 years after account closure (legal requirement).
• Betting history: 5 years after account closure.
• Support Conversations: 2 years after resolution.
• Log Files: 90 days.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Secure data destruction

Upon expiry of the retention period or upon your request Bhoggo Your data is deleted securely and permanently. Secure overwriting methods are used for digital data to ensure it cannot be recovered under any circumstances.

Contact & complaints

If you have any questions, complaints, or wish to exercise your rights regarding our privacy policy, please reach out to our dedicated Privacy Team.

Policy change notice

If any significant changes are made to this privacy policy Bhoggo You will be notified by email at least 30 days before any changes take effect. For minor updates, this page will be updated and the revision date will be noted at the top.

For more information, visit our FAQ, Terms & Conditions and Responsible Gaming View page.